Privacy Policy

How We Use Your Information

Last updated: January 2024

Information We Collect

When you register for a trade account, we collect:

• Business name and contact details
• Email address and phone number
• Business address
• VAT number (if provided)

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Manage your trade account
• Send order confirmations and updates
• Contact you about your account
• Improve our services

Data Security

We take appropriate measures to protect your personal information. Payment card details are processed securely by Stripe and are never stored on our servers.

Third Parties

We may share your information with:

• Delivery couriers to fulfil orders
• Payment processors (Stripe) for transactions
• Email service providers for communications

Your Rights

You have the right to access, correct, or delete your personal data. Contact us at trade@robbietoys.co.uk for any data requests.

Cookies

We use essential cookies to keep you logged in and maintain your shopping cart. We do not use tracking or advertising cookies on the trade portal.

Contact

For privacy-related questions, contact us at trade@robbietoys.co.uk